You are here

PACS (Synapse®)

An imaging tool for radiologists, PACS (Synapse®) is used to store radiology images electronically. The install package on the web site allows Via Christi physicians (physicians with privileges at Via Christi) to access radiology images from a remote location. It can only be used with PCs that already have a connection to our PACS (Synapse®) servers. Below are the steps to install/upgrade Synapse®.

It is important that each computer to be upgraded to our PACS (Synapse®) system be logged on by a person with Administrator login rights. The Synapse® Automatic Workstation upgrade will not work correctly otherwise.

  1. Verify the machine utilizes the vcpx.via-christi.org datasource by right-clicking the Synapse® icon on the desktop, selecting "Properties", and ensuring "vcpx.via-christi.org" is in the address line.

    If Synapse® is not already installed on this machine, skip to step 2.

    If the vcpx.via-christi.org line does not appear as below - STOP - please contact Via Christ Service Center at 350-3838 for assistance with upgrading. They will create a support ticket for someone to call you with assistance.

    SYNAPSE STEP 1 screenshot
  2. Close all applications running on the machine.
     
  3. Download and run the install file. 

After a short delay a dialog box similar to below will appear - select the "Run" button to begin installation.

File download screenshot

If you get any other prompts, please accept them. 

When the install dialog box goes away, the installation has completed. 

After installation completes, boot the machine.

After booting, Synapse® should run normally once the upgrade of the servers is complete on the morning of July 9, 2014. The new version of Synapse® contains a number of new enhancements but the basic functionality remains the same.

Please call the Via Christi Service Center at 350-3838 if you experience problems.

This Synapse® pocket guide does not detail changes in this release, but it does provide a good reference tool for the Synapse application in general. If you would like more information about the new features, please call Ron Griffin at 316-268-5368. 

Synapse Client Workstation Operating System Support:

Windows XP Professional
with SP2 or SP3, 32-bitonly

Microsoft Internet Explorer 7.0
Internet Explorer 8.0

Video card and/or PC should support DirectDraw 

Windows XP Tablet with SP2 or SP3, 32-bit only

Microsoft Internet Explorer 7.0
Internet Explorer 8.0

Video card and/or PC should support DirectDraw

Windows XP Home Edition with SP2 or SP3, 32-bit only

Microsoft Internet Explorer 7.0
Internet Explorer 8.0

Video card and/or PC should support DirectDraw

Windows Vista Home Premium with SP1 or SP2, 32-bit only 

Microsoft Internet Explorer 7.0
Internet Explorer 8.0

Video card and/or PC should support DirectDraw

Windows Vista Business Premium with SP1 or SP2, 32-bit only

Microsoft Internet Explorer 7.0
Internet Explorer 8.0

Video card and/or PC should support DirectDraw 

Windows 7 Ultimate withSP1, 32-bit and 64-bit

Microsoft Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0

Video card and/or PC should support DirectDraw 

Windows 7 Professionalwith SP1, 32-bit and 64-bit

Microsoft Internet Explorer 7.0
Internet Explorer 8.0

Video card and/or PC should support DirectDraw

Windows 7 Home Premium with SP1, 32-bit and 64-bit

Microsoft Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0

Video card and/or PC should support DirectDraw