We are committed to protecting the privacy of your personal health information. Subject to legal requirements and exceptions in the law, your health information will be used only to provide you with appropriate care and treatment, create a record of the care and services you receive, and bill you or your insurance in a timely fashion. Your health information will be shared only with those who are entitled or have a need to receive such information.
We understand that medical information about you is personal. We are committed to protecting medical information about you. Via Christi Health employees are committed to protecting your personal health information and privacy. We will use your information to provide you care and treatment, create a record of the care andf services you receive, bill your insurance in a timely fashion and operate our facility in a diligent manner.
We will safeguard your information and share it only with those who need or are entitled to know. We will obtain your permission for other use or disclosure.
You may ask to see, change, restrict or obtain a copy of your information and file a formal complaint if we fail to assure your privacy or information confidentiality.
For more details, please read this Notice of Privacy Practices.
For Family and Friends
When you're in the hospital, your family and friends may request regular updates on your condition. But that can mean repeated phone calls interrupting you, your family waiting at the hospital or unit nursing staff.
To help minimize interruptions - and ensure information about you is shared only with those you authorize - you'll be asked to provide a password to nursing staff and selected family or friends. Callers or visitors who ask Medical Center staff for an update on your condition must provide the password to receive information about you. Your confidential password will remain in your chart until you are discharged.
You are encouraged to select one or two people to receive updates and ask them to share this information with others you designate.