Patient Advocacy Program

Mercy Regional Health Center patients have the right to express concerns, complaints or care-related conflicts.

Mercy Regional's Patient Advocacy Program assigns a personal advocate to each patient in rooms on the Medical, Surgical, Pediatric and Inpatient Rehabilitation Units.

Committed to you and your quality care, your patient advocate visits you Monday through Friday and serves as a knowledgeable supporter you can speak with regularly about any concerns, care-related or otherwise.

Please remember:

• While you are a patient, your patient advocate can assist in addressing your concerns.
• After discharge, contact the Risk and Quality Management Department at 785.587.5402.
• You can also contact the:
  Kansas Department of Health and Environment
  Health Facilities Program
  1000 SW Jackson, Suite 200
  Topeka, KS 66612-1365
• You have the right to access Mercy Regional Health Center's Ethics Committee when necessary and appropriate.

If you have any comments or suggestions regarding the Patient Advocacy Program, please contact us at 785.587.5402.
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